Last updated: January 01, 2023
Neon News ("us", "we", or "our") operates https://www.neonnews.co.ke (the "Site") and the Neon News mobile application (the "App"). This page informs you of our policies regarding the collection, use and disclosure of Personal Information when you use our Service.
We will not use or share your information with anyone except as described in this Privacy Policy.
We use your Personal Information for providing and improving the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.
Information Collection And Use
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information ("Personal Information") may include, but is not limited to:
- Email address
- First name and last name
- Phone number
- Address, State, Province, ZIP/Postal code, City
- Cookies and Usage Data
Usage Data
When you access the Service with a mobile device, we may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data.
We may also collect information that your browser sends whenever you visit our Service or when you access the Service by or through a mobile device.
This log data may include information such as your computer's Internet Protocol address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages and other statistics.
In addition, we may use third party services such as Google Analytics that collect, monitor and analyze this type of information in order to increase our Service's functionality. These third party service providers have their own privacy policies addressing how they use such information.
Cookies
Cookies are files with a small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a website and transferred to your device. We use cookies to collect information in order to improve our services for you.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. The Help feature on most browsers provide information on how to accept cookies, disable cookies or to notify you when receiving a new cookie.
However, if you do not accept cookies, you may not be able to use some features of our Service and we recommend that you enable them to complement and enhance your experience with us.
Do Not Track Disclosure
We do not support Do Not Track signals and do not respond to Do Not Track signals.
User Accounts
When you use the App or create an account on the Site, we may collect the following additional information:
- Your name, email address, username, password and other registration information
- Payment information (such as credit card numbers, addresses, and other billing
Contact Information
If you have any questions about this Privacy Policy, please contact us at:
Email: support@neonnews.co.ke
Information Use
We use the information we collect in various ways, including to:
- Provide, operate, and maintain our webste and app
- Improve, personalize, and expand our webste and app
- Understand and analyze how you use our webste and app
- Develop new products, services, features, and functionality
- Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the webste, and for marketing and promotional purposes
- Send you text messages and push notifications
- Find and prevent fraud
Log Data
We may also collect log data and details of how you use our app and services, including Internet Protocol addresses, browser type and language, internet service provider, referring/exit pages and URLs, platform type, date/time stamp, and number of clicks. We use this data to analyze trends, administer the site, track users' movements around the site, and gather broad demographic information for aggregate use.
Data Retention
We will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services, you may contact us at support@neonnews.co.ke. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
User Accounts
When you create an account with us, you must provide authentic, complete and accurate information and keep your information updated. If we suspect any information is inaccurate, we will take steps to verify the information. If you can't provide accurate, authentic or complete information, we may suspend or terminate your account.
You are responsible for maintaining the confidentiality of your account credentials. You are fully responsible for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account or any other breach of security. We will not be liable for any loss or damage from your failure to comply with this provision.
If you cancel your account, we will delete your profile and other personal information from public view within a reasonable time period. However, we may retain backup information as permitted or required by law.
Security
We have put in place reasonable and appropriate security measures to prevent unauthorized access, maintain data accuracy, and ensure the correct use of information. However, no method of electronic storage or transmission is 100% secure. We cannot guarantee absolute security. If a security breach occurs, we will take reasonable steps to investigate and notify affected users as required by applicable law.
Children's Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16 without obtaining verifiable consent from their parents or guardians. If we learn that we have collected personal information of a child under 16 without such consent, we will delete that information as quickly as possible. If you believe that we might have collected information from a child under 16, please contact us at support@neonnews.co.ke.